Clarington Septic Repair – Privacy Policy
Information Collected Automatically
At Clarington Septic Repair, we may collect general website analytics data directly or through third-party tools to help us understand traffic patterns and usage trends. These tools collect information such as the pages you visit, your browser type, and your device information. All data is collected in aggregate form and does not contain any personally identifiable information (PII).
We do not automatically collect your personal information. PII is only collected when you voluntarily provide it—for example, by submitting a contact form, using our appointment widget, or participating in an online survey.
In the rare event that information is submitted with the intent to commit fraud or results in fraudulent activity—whether intentional or due to negligence—Clarington Septic Repair reserves the right to share that information with law enforcement or legal authorities, as permitted by law.
Information Usage, Storage, and Confidentiality
All PII and any sensitive information you provide—whether in writing, by email, phone call, voicemail, or through an online form—is kept strictly confidential.
We do not sell, trade, rent, share, or disclose personal or financial information to any outside party except as required by law, or when explicitly permitted by the client through a signed agreement.
Any information you share with us is treated with care and stored securely. We use it only for the purpose of delivering our septic services and communicating with you directly.
Use of Non-Identifying Information
Any stories, photos, messages, reviews, or correspondence shared with Clarington Septic Repair may be used for promotional or educational purposes, but only in a non-identifying manner. This means we will never use your full name, address, phone number, or other personally identifiable details without your express written permission.
If you do not wish for your non-identifying information to be used at all, you may request this in writing, and we will fully respect your preference.
Cookies
Our website may use cookies—small text files stored on your device—to improve your browsing experience. Cookies help us understand how users interact with our website, such as which pages are visited, what links are clicked, and how long users stay on the site. This helps us improve our website for better usability over time.
These cookies do not collect personal data, and you can disable them at any time through your browser settings.
Terms and Conditions for Submitting Information to Clarington Septic Repair
By submitting your information to Clarington Septic Repair—whether through our website, email, phone, appointment booking, or any other method—you agree to the following terms:
1. Use of Submitted Information
The information you provide will be used for the purpose of communicating with you, preparing estimates, booking services, and delivering septic-related work. We will never sell or rent your information to third parties.
2. Accuracy of Information
You agree that all information you provide is accurate and truthful to the best of your knowledge. Any intentional misrepresentation, especially as it relates to property access, site conditions, or service needs, may result in the cancellation of services or legal action if fraud is suspected.
3. Permission to Contact
By submitting your information, you consent to being contacted by Clarington Septic Repair via phone, email, or text regarding your inquiry or any follow-up related to our services. You may opt out of non-essential communication at any time.
4. Data Security & Privacy
Your personal information is stored securely and only accessed by authorized personnel. We follow standard industry practices to protect your data.
5. No Guarantee of Service Until Confirmed
Submitting your information does not guarantee immediate service, pricing, or availability. Service dates and estimates must be confirmed by our team. We reserve the right to decline service for any reason, including safety concerns or unpermitted conditions.
6. Consent for Photo & Feedback Use (Optional)
If you share photos, feedback, or testimonials, you grant Clarington Septic Repair permission to use them for marketing purposes in a non-identifying way unless otherwise requested in writing.
7. Legal Use of Information in Case of Fraud
In cases where submitted information is found to be part of a fraudulent or criminal act—intentional or not—Clarington Septic Repair reserves the right to share relevant information with legal authorities as permitted by law.
Questions or Concerns?
If you have any questions about our privacy policy or terms and conditions, please contact us:
📧 Email: repairmyseptic@gmail.com
📞 Phone: 289-277-5038
🌐 Website: https://claringtonsepticrepair.com
We value your trust and are committed to protecting your information and delivering reliable, honest service.
